You may cancel your product order before delivery or within 14 calendar days after the date of delivery. 

Clippings will credit your payment card with the cost of the unwanted items within 14 days of the date of your cancellation, or within 14 days following receipt of the returned items.

Please return the unwanted Goods with the original packaging or similar within 14 days of cancellation. You are required to take reasonable care of the goods while in your possession and they must be returned in the same, resealable condition as they were delivered. We highly recommend that return shipping is sufficiently insured. 

Returned items will be delivered to us at your cost, unless the items are defective or damaged or if we have delivered them to you in error. We will be entitled to deduct the cost of recovering the products if you fail to return them following cancellation.

If Goods are defective or damaged, please contact us on +44 20 3808 9449 or email us on We reserve the right to check if items are damaged or defective before agreeing to replacement or reimbursement and ask for proof of damage or defect.

Refunds will be credited to you in the same method of payment as the original transaction and will not be paid in cash.

Our returns policy is valid for all standard items and does not apply to customised items and those that are made-to-order.

Did this answer your question?