Please inspect your order as soon as you receive it. If there's a problem with your order, contact our Customer Success Team at +44 20 3808 9449 within 3 days of receipt. We strive to promptly correct problems with damaged, defective or incorrect items. Please note that to process the claim we require photos.

Your Customer Success Manager will help you through a replacement or arrange the return of your faulty item to our warehouse upon acknowledgement of faulty status. If the item is unwanted clients have to pay delivery charges back to our warehouse.

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